Bridging the gap

While SD provides many helpful support services, there are still gaps to be filled in-between them and the individual receiving support. For example, although an FI provides training for a new support worker, the training usually doesn't cover the specific things, such as, knowing the individuals behavior pattern at each activity site they go to, knowing how to respond when the individual reacts a particular way, or understanding the individuals expressions to better communicate. This can leave the support worker feeling overwhelmed if unaware of these things, which may increase their chances in leaving the job, adding to the 40-50% national turnover rate of support workers (according to Relias). The goal of the coaching provided by LE&P is to bridge this gap, along with many others, to help people use their SD services to their fullest potential for a higher quality of everyday living.